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January 26, 2006
Membership
I have been getting quite a few mails from readers of the Telegraph article on memership for this site. This site has no membership model. This is a site that tries to get consumer problems out into the public view, so that overtime, there is a free and easy way for people to share problems about certain companies and products with others. This hopefully will overtime force more companies to be more careful of how they respond to consumer concerns.
You can ofcourse, subscribe to this site via RSS so that you get updated when there is a new post available. This you can do by clicking the link at the bottom of the right column with the Red RSS icon. Just click on it and you will find information on how to subscribe to it. You need a RSS reader or a browser that supports RSS to use this feature.
January 26, 2006 in Weblogs | Permalink
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Comments
I wish to get help from you on my problem. On 18/8/05, I purchased one Sony Ericsson mobile phone model number J200i. After using it for around 1 month, it started giving problem. Often the mobile starting getting hangned. I told the retailer.They collected my phone and told me that they will send it to the service center. After around another 1 month, they returned it to me and told me that from now it would operate well as they had checked it. After again operating for another 1 month, the phone again started showing the same problem. I again approached the retailer. They, this time, told me to take the mobile myself to the service center and told that they could not help me. Afterwards, I was advised by my doctor for bed rest for my sickness for 3 months. In this time I sent mail to customer support, Sony Ericsson. They told me that they were contacting the Service Center for my case history and it might take some time.They also wanted my service tag number and IMEI number. I provided all detail to them. It is now more than 45 days and as I am trying to get them through e-mail,they are no longer responding to my mail.At this point I want to know the legal steps that I can take against the company and also the retailer.
Posted by: BARNALI | Feb 18, 2006 7:15:58 AM
I need some help on how to approach a consumer court. I stay in Nigdi and wanted to purchase a 2BHK flat. Inspite of completing all legal formalities and inspite of paying 80% of the amount to the owner, he refuses to give possession and so I am stuck. Yes, I have approached the police, politicians in the last six months, but everyone seems to want their share of the deal first before they can move anything. Kindly help me reach a good source to solve this problem.
Posted by: Sanjiv | Mar 20, 2007 3:19:16 AM
i have purchase nokia 6233 on 28th of august 07from surat gujarat. The phone underwent repair for 4 times and currently is under repair for the 5th time. The problem is same all the times. The phone gets dead all of a sudden and will not start after that till it is repaired.
I have given number of mails and calls to the nokia care but still no satisfactory reply is given by them.
my question is Why should customer pay for company's fault?. Why are they not given a other mobile for use till it is repaired?. Why should the nokia like big international campany not able to repair the mobile in 5months with 5 trials? Why the company not ready to give me new mobile if they are not able to repair?
i am mentally and physically down running for submitting and bringing the mobile as the care centre is 30 Km away from my working place.
Need your help to sort out the problem
Pl note my job sheet no as 166434038/080118/4
regards
Harshesh aliwala
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Dear sir/Madam
Sub :Regarding Settlement of due amount.
Sir,
This is Md.Sultan a HDFC Bank credid card holder since july 2006. I have very good track record of paying all the credit amount within payment due date.But it is sorry to inform you that last year in 2008 i have incurred heavy loss in share market and thats why i am financially unbalance right now and on the verge of almost bankcrupt.Unfortunately i owed approx Rs.104000 to the bank according to march 2008 statement out of which i have paid partially about Rs.76560 and only Rs28000 approx is left as a principal amount.
Now i am in the position only to pay the rest principal amount under three installment directly to the bank not Via any debt collector firm.
Kindly suggest me how to manage this situation.
with best regard,
Md.Sultan
Kolkata.
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